Hillary Brown / 6 January 2026If your organisation is still ‘working on engagement’ through new campaigns, refreshed ‘same but new’ learning initiatives or re-skinned employee surveys, 2026 will be uncomfortable.
Not because engagement has become harder – but because the old playbook no longer works.
Employees aren’t disengaged because they lack perks. They’re disengaged because work too often feels impersonal, performative and disconnected from real impact. The next phase of engagement demands something braver: clarity, intent and leadership accountability.
Here are six of the most pressing shifts organisations can no longer ignore.
One-size-fits-all engagement initiatives are officially obsolete.
Employees now expect experiences shaped around their motivations, life stage and priorities – not generic surveys or token gestures that lead nowhere. The idea of the ‘average employee’ has quietly become one of the most damaging myths in organisational life.
Engagement in 2026 is dynamic. It’s continuous. And it requires leaders to respond in real-time to what they hear, not just collect data.
If your engagement strategy looks impressive but feels distant to employees, they’ve already noticed.
Employees don’t experience your culture deck, your values statement or your EVP.
They experience their manager.
In 2026, engagement will rise or fall at the line-manager level. Coaching quality, managing change, clarity of expectations and the ability to have meaningful conversations now matter far more than charisma or tenure.
This is uncomfortable for organisations that prefer to treat leadership capabilities and behaviours as a ‘nice to have’. But the reality is simple: if you don’t invest seriously in manager effectiveness, no engagement initiative will land.
Purpose statements haven’t failed. But lazy interpretations of purpose have.
Employees aren’t disengaged because they don’t care about purpose. They’re disengaged because they can’t see how their role connects to it. Purpose only drives engagement when it shows up in decision-making, priorities and day-to-day work.
If an employee can’t explain why their work matters – in practical, human terms – purpose is just laminated messaging on a wall.
AI anxiety is real. And it’s quietly undermining engagement.
Most employees aren’t resisting AI because they don’t see the value. They’re resisting it because they don’t know what’s allowed, what’s expected, or what happens if they get it wrong. The skills gap here is psychological as much as technical.
In 2026, engagement will depend on how confidently people can apply AI in their work – without fear, confusion or exposure. Organisations that simply deploy tools without onboarding people into new ways of working will create more disengagement, not less.
More activity does not equal more value.
Employees want to be productive – but in a way that feels meaningful, sustainable and aligned to outcomes that matter. The shift is already happening: from measuring effort to measuring impact; from speed to sustainability; from doing more to doing what counts.
When people understand what good looks like and why it matters, productivity becomes energising instead of exhausting. Engagement follows clarity.
The ‘back to the office’ debate has missed the point.
Employees aren’t resisting offices. They’re resisting attendance without purpose. In 2026, offices that drive engagement will be designed for collaboration, connection and moments that matter – not quiet screen time or video calls that could happen anywhere.
Hybrid and flexible working only works when organisations are explicit about why, when and how people come together. Confusion breeds resentment. Intentional design builds trust.
The question for 2026 isn’t: How do we improve engagement?
It’s this:
Are we designing work that people can genuinely connect to – or are we still throwing initiatives at the problem and hoping something sticks?
Engagement isn’t about doing more. It’s about doing what actually matters.
At Forty1, we help organisations turn these shifts into practical, human-centred employee experiences – from onboarding people into AI-enabled ways of working, to redefining purposeful productivity and designing hybrid models that genuinely engage.
If you’re ready to move beyond engagement programmes and start reshaping how work really works, let’s talk.