Listening

Human to human listening, enabling conversation co-creation and rich insights

Insight

Across many organizations, many internal initiatives and communications don’t deliver the expected results. A lack of meaningful employee insight and involvement is often the foundational problem.

In a world where your people expect to be listened to, it’s becoming an ever-more critical part of their employee experience – and your success – to do just that. Listen.

Our Approach

We have a proven specialist approach to building meaningful qualitative employee understanding and engagement.

It’s not a generic off-the-shelf research offer or tech platform – but a user-friendly combination of deep expertise in research, employee comms and engagement and behavioral science, supported by smart listening technologies and tools. This provides not just accessible data, but robust actionable advice to enable more confident decision-making.

We uncover insights and create conversations that help our clients to shape their new and existing programs and initiatives to vastly improve employee engagement and adoption.

Agree objectives, scope and plan, research approach and questions, participant base and selection of appropriate tools.

Conduct and facilitate employee research through psychologically safe interactions and engagement grounded in behavioral science.

Generate accessible data to produce robust actionable advice – all to enable more confident decision-making.

Application

We deliver employee listening that’s gets beneath the generic employee listening surveys and delivers a hyper-focused approach, tailored to you and your audience, helping deliver insight-based solutions with deeper, longer-lasting impact.

Whether it’s getting to the nub of how we deliver communications, at the right time, in the right way, improving learning for security teams at the frontline or understanding the barriers to adopting a new strategic direction, listening is key to improving engagement, success and minimizing your risks.

Our Work

Examples of how we’ve provided tailored employee listening, conversation, and co-creation – at scale and speed – to help clients understand their people better.

Case Studies

Our Thinking

Explore our original thinking, articles, reports and news around Listening.

Take a look

IT’S NOT ROCKET SCIENCE – How to achieve great qualitative employee listening with behavioural science

Ever been in a conversation where someone just talks at you and doesn’t ask you any questions? Has someone ever asked...

LISTEN UP – Why better listening is the key to great employee experiences

When it comes to the hairy business of designing and launching new corporate strategies, big change programmes, or...

Listen and act smarter to attract and retain female talent

Despite girls outperforming boys in school, and more women attending university than men, women are less likely to...

Stop blaming managers for quiet quitting

As someone who has spent her entire career working with business leaders to help them create healthy workplace...