Organizations are investing in AI faster than they’re preparing their people to use it. The result gets labeled “employee resistance”—but the real problem is rarely resistance. It’s ambiguity.
Expectations are shifting fast, while the behaviors that actually drive successful adoption remain undefined. Before any organization can accelerate adoption, it needs to answer a deceptively simple question: what do we actually need people to do differently?
Without that clarity, “AI adoption” becomes an overloaded ambition rather than a set of defined behaviors. And making those behaviors stick requires working on three things at once:
Join us on Thursday, September 10 at 12 p.m. ET for a practical, participative session exploring how to design these conditions together. We’ll discuss:
Why AI adoption must be defined as specific behaviors, not broad ambitions
The three capabilities people need to work effectively with AI: delegation, direction, and discernment
How leaders create the expectations and reinforcement that make new behaviors stick
Participants will get hands-on in a live AI workshop and leave with ready-to-use materials—including a practical AI Adoption Blueprint for diagnosing barriers and designing interventions in their own organization.
The aim isn’t simply to get people using AI more. It’s to create the conditions in which they use it confidently, responsibly, and in ways that produce real value.
Who should attend: Senior leaders, functional leaders, HR and learning leaders, internal communications professionals, change leaders, and anyone responsible for making AI transformation stick.
Part of the Leading in the United States of Exhaustion series — a quarterly exploration of the four performance challenges defining the future of work.
